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Business Needs

Understanding your business needs, one solution at a time.

salon industry problem

Unorganized Booking for Salon


No all-in-one Website


Customized Hair Stylist Booking

Defining The Problem

We get into all the ins and outs of our client’s problem.

Our client has been running a well-known salon association in Canada for a few years.

  • They’ve noticed that there’s no website available where customers can easily book hair appointments and choose a hairstylist based on their specific hair needs.
  • Customers often have a hard time finding detailed information about hairdressers and salons, which makes it tough for them to make the right choices.
  • Getting your hair done is a very personal thing, and clients might not always find a hairstylist who matches their preferences and style.
  • Booking appointments can be a hassle, and last-minute cancellations or no-shows are a problem for both clients and salons.
  • Many salon owners and hairdressers don’t have a strong online presence, which makes it difficult for them to attract new clients.
salon booking software need

Streamlined Hair Stylist Reservation


Hairdresser Reviews and Ratings


Analysis of Performance and Reporting

Understanding The Need

We innovate while keeping people's needs in mind.

Our client aimed to bring the salon industry into the digital age, as many other industries have done.

  • They wanted to create a website where both salon owners and customers could set up profiles with important details, like where they’re located, what services they provide, how much they charge, and when they’re available.
  • Customers could then use this website to book appointments and describe what they needed for their hair.
  • Customers should also be able to search for salons or hairdressers based on their location, the services they offer, the reviews from other customers, and when they have open slots.
  • The process of booking appointments should be straightforward, with automated messages for setting up, reminding, and confirming appointments.
  • They wanted to include a section where people can see various hairstyles on Instagram and select an expert hairstylist or salon.
  • The system would then suggest the right services and hairstylists for each customer.
  • As more people began using the system, they needed to ensure it could handle the increased traffic and booking demands.
  • The client also wanted to add a feedback and rating section, allowing customers to see how well salon owners were rated by others and make appointments accordingly.
  • They aimed to monitor user interactions and profiles with analytics and insights.
  • Additionally, they wanted to integrate payment systems to allow people to pay for their bookings.

What Zealous Proposed?

Research. Understood. Proposed.


Website for Salon Booking System

The website design for help people discover and book appointments at salons. It provides real-time availability, detailed information about salons and hairdressers, booking options, notifications, marketing features, and user reviews.


Customer and Salon Owners App

We propose to create a mobile app for both Android and iOS devices. This app will allow users to access salon services on the go, receive push notifications, use location-based features, and even access information offline.


Salon Website Admin Panel

Our website also includes a dynamic admin panel for salon owners and hairdressers. This tool empowers them to manage their profiles, control appointments, track revenue, conduct marketing activities, gather analytics, and manage customer reviews.

The Journey

  • Gathering Essential Requirements 1

    Gathering Essential Requirements

    Our team of business analysts and team leaders held a series of meetings to collect vital information.

  • Document of scope 2

    Creating Project Scope Document

    After compiling all the necessary data, a comprehensive project scope document was carefully prepared.

  • Wireframe development 3

    Designing Visual Concepts

    To convey the project’s idea effectively, we created visual wireframes for customers and salon hairdressers.

  • Wearable Device App 4

    Building the System

    Our software development team designed website and mobile applications for customers and salon hairdressers, enabling salon bookings.

  • System Testing 5

    Thorough Testing and Deployment

    After developing the websites and applications, our quality assurance experts conducted rigorous testing. Once all issues were resolved, the project was successfully deployed to the server.

The fight was tough but so fun to crack!

One of the main challenges we faced was working closely with the client to figure out how to reach the target market. Fortunately, the client was very responsive and provided us with all the information we needed.
  • Since we were working in a new area, we had a tough time gathering all the important project data and designing the user interface and user experience.
  • Another big challenge was handling sensitive customer and business data. We had to make sure it was secure and that we followed all the privacy rules.
  • We also had to figure out how to add Instagram’s photo feed to the website.
  • Creating algorithms to recommend the right salon professionals to customers was not easy.
  • We also had to make a website for individual salon owners on an existing platform.
  • To deal with all these complicated situations, our experts came up with different user scenarios and system plans.
  • Through lots of meetings with the clients and our team, we were able to overcome these challenges and tried our best to finish the project on time.

What We Delivered?

From nothing to a star!

User registration

Customers and hairdressers can sign up and make their profiles on the website either by entering their details manually or by using their social media accounts.

User profile

Users can see and change their profiles and the information on them from the app.


The booking system will send messages to both customers and salon hairdressers when a customer books an appointment.

Service status

Customers and hairdressers can see the status of their services, like if they're done, still going on, if the customer has arrived, or if they have a booking.

Reschedule booking

Users can change the date and time of their appointment if they can't make it at the scheduled time.

Cancel Booking

Both the user and hairdresser can cancel the booking if they can't make it for some reason.

Revenue Management

Tools for managing payments, tips, and commissions.

Analytics Dashboard

Access to data and stats for salon owners and hairdressers to see how they're doing.

Instagram Photo Feed

Users can see photos of different hairstyles from Instagram directly on the website. They can choose a hairstyle and book a hairdresser or salon for it.

Sub-Website Creation

Salon owners and hairdressers can make their own mini-websites within the main platform. These mini websites are like personalized online shops where they can show their services, skills, and unique style.

Package Creation

Salon owners and hairdressers can now create custom service packages. These packages can include a mix of services, like haircuts, facials, and manicures.

Package Customization

Customers can change these packages to fit what they need better. For example, they can choose a "Hair Care Package" and adjust it by picking specific services like a haircut, hair color, and a blowout.

Technology Stack

Stripe Payment

System Workflow

So that's us.There is no other way to put it.

Our Happy Clients

What Client's Say?

I have used Zealous for several of my projects, I have found the team to be very professional yet personable. When I work with Zealous, I know I am getting the best developers who understand my requirements before they start.

Andrew Arlington

Andrew Arlington

Sales Director at Digital Dilemma

I was retained by a client as a Software and Cloud Architect to support internal and customer-facing products. The client had existing mobile apps of poor quality built by another provider.

Andrew Arlington

john bentley, II

CTO at 10XTS

From day-1 Pranjal and his team have been very good at delivering quality work on time to budget. They are dynamic, if resources need to be shuffled around depending on what work needs to be done.

Andrew Arlington

Graham Bradford

Senior Product Manager at Ecentric Payment Systems Driving
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